Are you customer focused, ambitious, and want to work for a Telecommunications Leader that adds real value to customers' businesses and provides you with the support you need to succeed and be rewarded?
Zintel Australia is looking for a motivated Team Leader to lead our growth and retention team. In this role your key accountabilities would be:
Drive growth of revenue from our existing customer base.
Maximise retention of customers in the portfolio (minimise churn targets)
Lead and motivate a team of account managers to achieve growth and customer satisfaction targets
Develop and implement robust and scalable processes that will ensure we exceed our customers expectations.
Train a team of account managers on new product, sales process, marketing campaigns, as they are developed.
Work in a matrix fashion across the Zintel organisation to ensure delivery of excellent customer service and the highest levels of customer satisfaction.
We are looking for someone who:
Is motivated, focussed and energetic
Has demonstrated experience in leading and motivating a high performance team
Has sound knowledge of the products and technologies available
Has an understanding of the customer service / provisioning / credit control / product processes.
Is a successful sales person, with a track record of exceeding their sales targets
Has proven experience in customer relationship management
Is able to contribute significantly to our business plan goals
Is driven by a desire to succeed
This is an excellent opportunity to join a successful and dynamic team. A generous salary package plus an uncapped commission structure is on offer for the successful applicant.
Please forward your resume to jobs@zintel.com.au.
For further information about us visit our website www.zintel.com.au
Due to a routing error, please do not use the below enquiry form. Instead email direct to jobs@zintel.com.au
We are seeking an ambitious, tenacious and highly motivated Service & Implementations Team Leader to provide leadership, support and mentoring to assigned team members to drive for improved performance and overachievement in workflow and service levels.
Responsibilities include:
Provisioning of and support for both complex Inbound, Mobile and Fixed Wire services.
Service delivery processes ensure and improve service to the internal and external customers.
Provision moves, adds and changes for complex services in a timely and efficient manner ensuring customer and expectations are met.
Provide support and backup where needed to the Customer Service and Provisioning consultants.
Ensuring that all departmental paperwork is up to date, including the filing of all customer paperwork.
Maintain service level agreements within the department in accordance with the carriers and internal policies.
Provide all monthly and weekly churn activity reports within the team and for providing these to management.
Manage the completion of the UIDs and Data Integrity reports to ensure a seamless and an on-time bill run.
Weekly reporting to management on customer, installation, faults and customer service issues.
This is an excellent opportunity to join a successful and dynamic team.
Please send your resume jobs@zintel.com.au.
For further information about us visit our website www.zintel.com.au
Due to a routing error, please do not use the below enquiry form. Instead email direct to jobs@zintel.com.au
Our client is a leading applications vendor and is seeking a Senior Sales Executive with a proven track record in selling ERP or CRM solutions at Enterprise level.
Our client is a leading applications vendor and is seeking a Senior Sales Executive with a proven track record in selling Enterprise Applications Solutions.
An experienced ManagedServices Business Development Manager will thrive in this role, where the opportunities for both financial and personal rewards are limitless.
- Base $85k-$95k + Comms $150k, uncapped
- Leading Enterprise Infrastructure Solutions Provider
- New role with the opportunity to build a team
The organisation delivers and manages IT infrastructure solutions and, using an end-to-end ITIL-methodology for their Consulting and Service Delivery, they have gained a strong track record of successful project delivery and execution.
The BDM will be required to:
Introduce new customer sales of ManagedServices initially in the SME sector (150-150 seats) as well as broadening the incremental revenue from existing customers, where applicable Research and collect data on each sales prospect; understanding their decision making processes, organisational influences and competitor considerations. Build a TAS Plan for each key opportunity/customer. Build and develop intimate knowledge of M/S opportunities in SME market. Identify, qualify and manage the sales process, engaging in-house resources as required. Develop, prepare and create tailored financial/ROI proposals for M/S solutions Report accurately and timely in line with company requirements regarding pipeline, sales process progress, lead follow-up, CRM update. Maintain an accurate forecast of sales opportunities Maintain a regular and consistent revenue stream in line with quota requirements. Demonstrate a high level of proactive and productive activity on a daily basis
The successful candidate will possess the following:
Essential - 3-5 years (+) experience in selling IT managedservices at an Enterprise or large SME level Extensive network across IT buyers, particularly in SME Proven track record in selling contracted monthly revenues consistently achieving/exceeding targets must be detailed in Resume and verifiable with Referees. Cultural fit (customer-focused, outcome oriented, obvious sense of urgency, win-thebusiness mentality) Vision Match (Growth, Profitability, Annuity, Integrity) Desirable Can assist and encourage other salespeople to become more effective selling managedservices Tertiary Education
Personality Profile/Traits: Astute (Education) Professional (Appearance) Polished (Articulate) Hungry/Driven (Energetic) Self Motivated (Dynamic) High Energy (Enthusiasm) Commitment to Self-Learning (Reads business books, training books etc)
This role is available now and provides attractive over-achievement accelerators and uncapped earnings. If you feel you fit the bill, please apply immediately to lynne.barnes@ask.com.au.
Please apply quoting reference number LB1392 to: Level 11, 100 Miller Street, North Sydney, NSW 2060 Ph: 02 9492 0000 Fax: 02 9929 0282 Email: Please click the 'Apply Now' button below.
Only people with the right to work in Australia may apply for this position.
Sales Support Consultant
ITW/VX74165
Area: Melbourne
Worktype: Sales: Pre & Post
Sales Support Consultant You will need Strong problem resolution, interpersonal, communication and Excel skills....
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