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Technology news and Jobs arrow Information Technology News arrow Nielsen/NetRatings set to track visits by time, not pages
Nielsen/NetRatings set to track visits by time, not pages PDF Print E-mail
Written by Stephen Withers   
Tuesday, 10 July 2007
Producers of dynamic content (including games) and portal operators have the opposite desire: they want people to spend as much time as possible on each page. The longer they are there, the more opportunities there are to display advertising, whether it is embedded in the content (eg, TV-style crawler ads superimposed on video) or dynamically refreshed along with the real content.

On the other hand, it is not unusual for users to open a page in a browser - especially one that supports tabs - and then leave it open for an extended period, checking back from time to time. This is particularly relevant to news sites, search engines, portals, web mail services and so on. Users on metered ISP plans are less likely to do this with AJAX-based sites as it will result in a steady flow of data even while they are away from their computers.

If the traditional page impressions model has its failings, it is clear that "total minutes" does too.

Ratings services are of particular interest to those who buy and sell advertising on the web. Ranking on visit times assumes that the value of an ad increases the longer it stays on the screen. While there is some relationship - visitors are less likely to register - let alone click on - ads that are only visible for a second, it seems unlikely that they are no more likely to click on the ads after 20 minutes than they were after 2 minutes.

Nielsen/NetRatings seems to recognise this problem. "It is worth noting, however, that Total Minutes cannot fully replace the Page View's role as an ad inventory proxy. (Accordingly, we will be maintaining our Page View reporting in both NetView and in WebRF.)," observed Ross.

In the longer term, the company will consider the creation of an 'Ad Opportunity' metric that would fairly represent traditional and dynamic web pages. "In the interim, using a combination of time spent and page views for comparing potential ad inventory across sites is recommended," said Ross.



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