Skype enhances services for small businesses PDF Print E-mail
Written by Stuart Corner   
Sunday, 12 March 2006
Skype has announced Skype for Business, billed as "a solution designed to help small businesses easily manage communications, improve productivity and reduce costs."

It expands the existing Skype small business offerings to include: Skype for Business Web site, a resource dedicated to business support; new Skype hardware from Plantronics; and new features in the Skype for Business Control Panel (formerly named Skype Groups) to simplify management of grouped users and pre-paid services.

Skype launched Skype Groups last October, www.itwire.com.au/content/view/2420/127/ a facility designed to enable one person to buy and distribute Skype's premium services to multiple Skype accounts. Group administrators can make large credit purchases to one account from which they can distribute credits to an unlimited number of Skype callers, as well as purchase Skype Voicemail premium services for group members. All administrators can register a group at no charge and can purchase Skype credit through Moneybookers and bank transfers; select administrators can also use PayPal and credit cards.

The new web site is designed to simplify group administration for companies with fewer than 10 employees. Skype CEO, Niklas Zennström, claimed that "We know from listening to our more than 75 million customers that 30 percent of them are regularly using Skype for their businesses and most of these are small companies...Skype is dedicated to being the champion of these companies by making it incredibly easy for them to be productive, save money and have access to a sophisticated global communications solution that helps them compete."



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